FAQ

Frequently Ask Questions.

FAQ

Frequently ask questions.

We process all the orders manually. usually, it’s instantly delivered but please allow some extra time to receive the order.
The Free Trials Are Not Available for now, please purchase any other plan, you will get a full refund if it didn't work for you after assisting with the support.

Watch our iptv service on all your devices, after buying  you can use it on your TV, android box, mobile phone, mag box and tablets…

We support all kind of devices such as: MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Kodi/XBMC (…), Smart TV.

  • For 3-month and 1-month subscriptions, we recommend SMARTERS PLAYER or any other app which is free or you have already paid for it yourself.
  • Exclusively for 6-month and 1-year subscriptions, we will activate any premium application for free (€8 cost) :
  • VIRGINIA PLAYER, MASA PLAYER, IBO PLAYER, ABE PLAYER, KTN PLAYER, ALL PLAYER, HUSH PLAY, BOB PLAYER, MAC PLAYER. All have a 7d trial, we will not activate any app until the trial is over make sure you like it, we will only activate one app/subscription. Contact us with the photo of the MAC ADDRESS to activate it
IP networks are optimized to use the best connections possible so users can receive high-quality output. We maintain performance levels on our end to ensure the highest quality possible on a regular basis.

IPTV works all over the world, no matter where you live or where you are. Since you have a stable Internet connection, you will be able to watch thousands of TV channels.

At least 16 mbps. The Internet must be a good and stable line. The more stable and good the internet line, the clearer the quality of the images will be and there will be no obstacles during the showing of matches, movies, or series.

Sure. This is achievable since you can set up certain apps from the Google Play store, which will make your television somewhat interactive. Other apps can be used on your television, too, including Skype, Firefox, and Gmail!

Please pay attention that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time. you need to buy an additional Account for an extra fee, please contact us for discount

Need help?

We’d love to hear from you! If you have any questions, comments, or feedback about our services, please don’t hesitate to get in touch with us.

Copyright © 2023 KASTRU.COM, All rights reserved.
Copyright © 2024 KASTRIS.COM, All rights reserved.